Data Collection:
Value Retail Shop collects personal details such as name, phone number, email address,
shipping address, billing address, and order information when you place an order, register, or
contact
support.
Account & Profile Data:
If you create an account, we may store your login details, saved addresses, preferences, wishlist
items,
and order history to improve your shopping experience.
Usage & Behaviour Data:
We collect browsing activity such as pages visited, time spent on pages, clicks, cart activity, and
product interactions to improve website performance and recommendations.
Device & Technical Data:
We may collect IP address, browser type, device model, operating system, and referral source for
analytics,
fraud prevention, and security improvements.
Order Processing Use:
Your data is used strictly for order confirmation, packaging, delivery coordination, customer
support,
returns handling, and complaint resolution.
COD Only Notice:
We support Cash on Delivery (COD) only. We do not store or process any card, UPI,
or
online banking information.
Communication:
We may contact you via SMS, WhatsApp, email, or phone for order updates, delivery confirmation, and
important service notifications.
Marketing Messages:
Promotional messages may be sent occasionally. You can opt out anytime by contacting support.
Data Sharing:
We do not sell your data. Limited information is shared only with courier partners, logistics
providers,
fraud detection services, and customer support systems.
Third-Party Services:
Some services like analytics tools or delivery partners may process data under their own privacy
policies.
Cookies & Tracking:
Cookies help us store cart items, improve user experience, analyze traffic, and remember
preferences.
Security Measures:
We use reasonable security practices including encryption and restricted access, but no online
system is
completely secure.
Data Retention:
We retain your data only as long as necessary for order fulfillment, legal compliance, and dispute
resolution.
User Rights:
You may request access, correction, or deletion of your personal data by contacting us.
Children’s Policy:
Our services are not intended for users under 18 without parental or guardian consent.
Policy Updates:
This policy may be updated at any time without prior notice. Continued use of the website means
acceptance
of changes.